Privacy Policy

Effective Date: August 1, 2025

The Modern Shaman Life LLC, doing business as Andrea Faye Collective (“we,” “us,” or “our”), deeply values your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information, and explains your rights regarding your data. By engaging with our services—including coaching, education, mentorship, digital programs, and retreats—you consent to the practices described below.

Key Terms

Personal Information: Any information that identifies, relates to, describes, or can be associated with an individual.

We / Us / Our: The Modern Shaman Life LLC and Andrea Faye Collective.

Personal Information We Collect

We collect the following categories of personal information to operate effectively and provide the highest quality experience:

Category/Examples

Identifiers

Name, Date of Birth, Email, Phone Number, Mailing Address, Gender

Wellness + Coaching Data

Intake responses, session notes, spiritual or emotional needs, retreat preferences

Device & Activity Data

IP address, browser type, website interactions, session duration, referral sources

Payment Information

Credit/debit card details (processed securely via third-party vendors)

Location Data

Only collected with your explicit permission for retreat logistics or digital services

Providing this information is voluntary but necessary to fully engage with our services. If you choose not to provide it, we may not be able to serve you effectively.

How We Collect Personal Information

We collect your personal information in the following ways:

  • Directly from you via forms, emails, DMs, questionnaires, or during live sessions

  • Through online bookings or purchases made through our website

  • Via cookies, analytics tools, and tracking technologies

  • From third parties, when you give consent (e.g., linked platforms, payment processors)

How We Use Your Personal Information

We use your information only for purposes aligned with your engagement and transformation journey, including:

  • Providing, personalizing, and improving our coaching, retreats, and education services

  • Communicating with you about appointments, updates, or offerings

  • Sending newsletters, offerings, or promotions (you may opt out anytime)

  • Processing transactions and maintaining records

  • Complying with legal and regulatory obligations

  • Ensuring the safety and security of our clients and business

We do not process your data without a lawful basis, such as your consent, a contractual obligation, or a legitimate interest.

Sharing Your Personal Information

We never sell your personal data. We may share it under the following circumstances:

  • Service Providers: Secure partners for website hosting, marketing, analytics, payment processing, or customer support

  • With Your Consent: Such as when integrating with another platform or community

  • Legal Compliance: When required by law, subpoena, or in response to lawful requests

  • Business Transfers: If part of a sale, merger, or reorganization of the business

All service providers are contractually bound to confidentiality and data protection standards.

Tracking Technologies

We use cookies and analytics tools to:

  • Understand how you interact with our site and services

  • Personalize user experience and recommend content

  • Optimize retreat offerings or coaching curriculum

You can adjust your browser settings to manage or block cookies, and opt out of third-party tracking (like Google or Facebook ads) in your settings or at sites like optout.networkadvertising.org.

Location Tracking

With your explicit consent, we may collect location information (e.g., for coordinating retreat travel or time zone-specific scheduling). You may enable or disable this feature in your device settings at any time.

Your Rights (U.S. & Global)

You may have rights under laws like the GDPR, CCPA, and other privacy regulations, including:

  • Access: Request a copy of your personal information

  • Correction: Update or amend inaccurate data

  • Erasure: Request deletion, unless required for legal or business purposes

  • Restrict Processing: Limit how we use your data

  • Data Portability: Request transfer to another provider

  • Opt Out: From direct marketing or profiling

  • Withdraw Consent: Where consent was previously given

  • To exercise any of the above, please email: hello@andreafayecollective.com

Data Security

We implement physical, digital, and organizational safeguards to protect your information. However, no online system is completely secure. We encourage you to protect your own access credentials and devices.

Data Retention

We retain your information as long as necessary to:

  • Deliver our services

  • Fulfill legal or tax obligations

  • Resolve disputes

If you request deletion, we will comply unless required by law to retain certain records.

International Data Transfers

If you are located outside the United States, your data may be transferred and processed in the U.S. We ensure appropriate safeguards are in place in compliance with applicable data protection laws.

Sensitive Data & Minors

We do not knowingly collect personal information from children under 13. If you believe we have inadvertently done so, contact us immediately for removal.

We may occasionally collect sensitive spiritual, emotional, or mental health data as part of coaching or retreat work—only with your informed consent.

Mobile & SMS Consent

We will never share mobile numbers or SMS consent data with third parties for marketing purposes. You may unsubscribe from messages at any time.

Policy Updates

This Privacy Policy may be updated occasionally to reflect changes in law, services, or internal practices. Significant changes will be communicated via our website or email.

Contact Information

For any questions, data requests, or privacy concerns, please contact:

 Email: hello@andreafayecollective.com
 Legal Entity: The Modern Shaman Life LLC
 Brand Name: Andrea Faye Collective