Terms & Conditions

Effective Date: August 1, 2025

These Terms & Conditions apply to all services provided by The Modern Shaman Life LLC, doing business as Andrea Faye Collective, including but not limited to retreats, coaching containers, digital programs, workshops, certification trainings, and educational services. By booking, enrolling, or participating in any offering, you agree to be legally bound by the terms outlined below.

These Terms constitute the full agreement between you ("Client," "you," or "Participant") and The Modern Shaman Life LLC ("we," "us," or "our"). Any verbal understandings or representations not explicitly included in this document shall not override these Terms.

BOOKING, PAYMENTS & DEPOSITS

Booking Your Spot

To reserve your space in any retreat, mentorship, or certification offering, a non-refundable deposit is required at the time of registration, along with any required forms or agreements.

Payment Timeline

  • Deposits are accepted up to 45 days before the start of the program or retreat.

  • Full payment is due no later than 45 days prior to the start date.

  • If booking within 45 days of the start, full payment is required upon registration.

Payment Methods

You may pay by credit/debit card or through approved third-party options such as Affirm, Afterpay, Klarna, PayPal, and Cash App (where available). Each provider operates under its own terms and agreements, which you are responsible for reviewing.

Late or Missed Payments

Failure to complete full payment by the due date may result in cancellation of your spot without refund.

CANCELLATIONS & REFUNDS

Client-Initiated Cancellation

All payments (including deposits and balances) are non-refundable and non-transferable. This policy is necessary to uphold the integrity and viability of our offerings, many of which require extensive upfront investment and planning.

How to Cancel

Cancellations must be submitted in writing to:
hello@andreafayecollective.com
They are not valid unless acknowledged in writing by our team.

Company-Initiated Cancellation

In the rare event that The Modern Shaman Life LLC must cancel a program or retreat, you will receive:

  • A full refund of all payments made, or

  • The option to transfer funds to another event within 12 months

We are not responsible for any non-refundable third-party costs such as flights, accommodations, or visas.

COACHING CERTIFICATION & EDUCATIONAL PROGRAMS

Nature of Certification

Participation in certification programs does not guarantee certification. Certification is earned by demonstrating:

  • Full attendance and participation

  • Completion of all assignments, practicum, or assessments

  • Ethical conduct and embodiment of the work

  • Final approval by the facilitator or training team

We reserve the right to deny certification at our sole discretion if these conditions are not met.

No License to Practice Therapy

Our programs do not license you to practice psychotherapy, medicine, or counseling. You are solely responsible for complying with your jurisdiction’s laws and professional guidelines.

Use of Certification Title

You may not present yourself as a certified practitioner of our method unless you have completed the full program and received official documentation from us. Unauthorized use of our brand, method, or name may result in legal action or revocation of your certification.

Intellectual Property

All materials, teachings, frameworks, and modalities—such as the SEE IT — FEEL IT — SHIFT IT — LIVE IT™ method—are the intellectual property of The Modern Shaman Life LLC. You agree not to:

  • Copy or reproduce content for commercial use

  • Teach, train, or certify others in our method

  • Use our course names or content without written permission

Violation of these terms may result in legal action and expulsion from the program without refund.

Code of Ethics & Conduct

You agree to:

  • Maintain a respectful, inclusive learning environment

  • Refrain from plagiarism, unethical behavior, or misrepresentation

  • Uphold the sacred nature of group processes and confidentiality

  • Accept constructive feedback from facilitators

We reserve the right to remove any student who violates these standards—without refund.

Recordings & Technology

Live sessions may be recorded for training or quality purposes. By participating, you consent to being recorded unless you opt out in writing. Recordings remain property of The Modern Shaman Life LLC.

You are responsible for maintaining access to a reliable internet connection and any necessary software or platforms.

Certification Revocation

We may revoke certification if you:

  • Misuse or misrepresent our teachings

  • Violate ethical or legal standards

  • Harm clients while claiming affiliation with our work

  • Breach confidentiality or misuse client data

TEXT & EMAIL COMMUNICATION

By submitting your contact details, you consent to receive communications about your programs, updates, and offers.

  • SMS messages may be sent up to 4 times per month

  • You may unsubscribe at any time by replying STOP or unsubscribing via email

  • We will never share or sell your mobile data

Standard message/data rates may apply.

TRAVEL & HEALTH INSURANCE

We strongly recommend purchasing travel and medical insurance that covers cancellation, curtailment, emergency medical expenses, and travel delays. It is your responsibility to ensure proper coverage for your journey.

DOCUMENTATION & TRAVEL REQUIREMENTS

You are responsible for having a valid passport, visas, health documents, and any permissions required for travel and participation. The Modern Shaman Life LLC is not responsible for any travel disruptions related to documentation.

PARTICIPANT RESPONSIBILITY

You acknowledge that personal development, emotional processing, and group immersion may include risks. You are responsible for:

  • Monitoring your physical, emotional, and energetic wellbeing

  • Maintaining boundaries and asking for support as needed

  • Acting with integrity and care in shared space

We reserve the right to remove participants who pose a risk to themselves, others, or the group field—without refund.

THIRD-PARTY SERVICES

Some services, such as accommodations, excursions, or platforms, are provided by third-party vendors. While we work with trusted partners, The Modern Shaman Life LLC is not liable for their performance, delays, or actions.

MEDIA & PROMOTIONAL USE

By attending any retreat or live session, you grant permission for your image, voice, or likeness to be used in photos or videos for marketing or educational purposes unless you request otherwise in writing before the event.

CHANGES TO ITINERARY OR OFFERINGS

We reserve the right to make necessary changes to schedules, facilitators, locations, or content due to unforeseen circumstances. We will notify you of any material updates in a timely and respectful manner.

LIMITATION OF LIABILITY

We are not responsible for:

  • Injury, illness, or death

  • Property damage or theft

  • Emotional distress

  • Force majeure events (natural disasters, illness, war, etc.)

You assume all risks related to your participation.

ACCEPTANCE OF RISK

By enrolling in our offerings, you acknowledge the inherent risk involved in transformational, spiritual, and physical experiences and assume full personal responsibility for your outcomes and participation.

GOVERNING LAW

These Terms & Conditions are governed by the laws of the State of Texas, United States. Any disputes will be handled through Texas courts, unless otherwise required by applicable jurisdiction.

SEVERABILITY

If any provision of these Terms is deemed unenforceable, all remaining sections remain in full force.

UPDATES TO TERMS

We may update these Terms & Conditions at any time. Clients are responsible for reviewing the most current version prior to booking or participation.

QUESTIONS?

We value transparency and open dialogue. For questions or clarification, please contact us